Terms & Conditions

1. Service Overview

Orkidia is an online store for toys and related products. Product availability, pricing, and descriptions are subject to change without notice.

2. Orders & Payments

• All orders are subject to acceptance and availability.
• Payments are processed securely via Razorpay. Orders are confirmed only after successful payment.
• We reserve the right to cancel or refuse any order at our discretion.

3. Shipping & Tracking

• Orders are shipped to the address provided at checkout. Please ensure your details are accurate.
• Tracking details and courier information will be shared once your order is dispatched.
• Delivery timelines are estimates and may vary due to external factors.

4. Returns & Refunds

• Returns are accepted within 7 days of delivery for eligible products. Items must be unused and in original packaging.
• Refunds are processed after inspection and approval. Shipping charges are non-refundable.

5. User Responsibilities

• Provide accurate information during registration and checkout.
• Do not misuse the website or attempt unauthorized access.

6. Contact & Support

For questions or support, please email orkidiastore@gmail.com or visit our Contact page.