Privacy Policy
At Orkidia, your privacy is a product feature. This policy explains what data we collect, how we use it, and the choices available to you.
Information We Collect
- Account Information: Name, email address, phone number (for authentication and communication).
- Order Details: Shipping address, order history, payment status.
- Support Messages: Any information you provide when contacting us for help.
How We Use Your Information
- To process and deliver your orders securely.
- To provide customer support and respond to your inquiries.
- To improve our website, products, and services.
- To comply with legal obligations and prevent fraud.
Data Security
We use industry-standard security measures and partner with trusted providers (such as Firebase and Razorpay) to keep your data safe. Your payment information is never stored on our servers.
Your Rights
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications at any time.
Contact
For privacy questions or requests, please email us at orkidiastore@gmail.com or visit our Contact page.
This policy may be updated as our services evolve. Last updated: April 2026.